Support
Questions or concerns? Email support@textbound.app. We reply within 2 business days, and to safety reports within 48 hours.
If you need help right now
Textbound's characters are AI and can't help in an emergency. These US services are free, confidential and open 24/7:
- 988 Suicide & Crisis Lifeline: call or text 988, or chat at 988lifeline.org
- Crisis Text Line: text HOME to 741741
- In immediate danger: call 911
Your account
How do I sign in?
Choose Log in and enter your email. We send a 6-digit code that works for 10 minutes. There's no password.
The code didn't arrive.
Check spam, wait 30 seconds and tap Send a new code. Codes expire after 10 minutes or 5 wrong tries.
I read night one as a guest. Will I lose it?
No. When you save your story (sign up) in the same browser, your choices and what he knows move into your account.
The story
When do new scenes arrive?
On your story clock: the evening you picked (evenings, late night, or after your night shift). The reader shows when the next scene unlocks. Change it any time in Story settings.
Can I type my own replies?
Yes. When he asks you something personal, he remembers your answer (you'll see "He'll remember" and can edit it). Other typed replies are saved to your story while the choices move the scene.
Something he said was inappropriate.
Tap Report under the message. It's hidden right away and we review it within 48 hours.
Is it free?
Yes, during early access. Night one needs no account; nights 2–7 need a free account.
Your data
- What he remembers: open "What he knows" to edit or delete any memory, or Forget everything.
- Delete chats: Story settings > Delete all chats.
- Download or delete your account: Settings > Download my data, or Settings > Delete account.
- More in our Privacy Policy and Safety page.
Report a concern
To report anything else, including a reader you think is under 18, email support@textbound.app.